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NYSED Child Nutrition Program Administration Language Access Plan

On August 11, 2000, President William Clinton signed Executive Order No. 13166, “Improving Access to Services for Persons with Limited English Proficiency,” to clarify Title VI of the Civil Rights Act of 1964. The purpose of the Executive Order was to “... improve access to federally conducted and federally assisted programs and activities for persons who, as a result of national origin, are limited in their English proficiency ….” Individuals who do not speak English as their primary language and who have a limited ability to read, speak, write, or understand English can be limited English proficient (“LEP”).  Language for LEP persons can be a barrier to accessing important benefits or services, understanding and exercising important rights, complying with applicable responsibilities, or understanding other information provided by Federally funded programs and activities.
Part 154 of the Commissioner's Regulations (8 NYCRR Part 154) holds all school districts accountable for identifying and serving English Language Learners (ELLs). Districts are required to adopt a policy on the education of ELLs, plan and provide appropriate services for them, and evaluate and report their academic achievement. Information relative to NYSED’s ELL services can be found at http://www.nysed.gov/bilingual-ed/english-language-learnermultilingual-learner-regulations-compliance
 
The New York State Education Department Child Nutrition Program Administration (NYSED CNPA) is committed to improving the accessibility of these programs and activities to eligible beneficiaries and has developed this Language Access Plan applicable to NYSED CNPA’s administration of federal CNPS to promote access to agency services, programs, and activities for persons who have limited English proficiency.
NYSED CNPA assessed the number of ELL students in New York State, the frequency of contact of ELL persons and the school meals programs, the importance of the school meal programs and the resources available.  Of the approximately 2.7 million public school students in New York State, 8.8% are English Language Learners (ELLs).  In the 2016-2017 school year, NYSED’s Office of Bilingual Education and World Languages reported that 64.9% of ELLs speak Spanish.  Therefore, the NYSED CNPA will provide English and Spanish materials for the public and SFAs.
 
Below are the Language Assistance Measures Available to NYSED CNPA staff. Language services have been procured and contracted by New York State to ensure accuracy and competency of the services provided.
  • Types of language services available:
  • How to respond to ELL callers:  First, assess if NYSED CNPA staff are able to assist the caller. Program staff can assist support staff in communicating responses to the caller.  If the language spoken by the caller cannot be addressed by CNPA staff, we will utilize the Language Line Services.
  • How to respond to written communications from ELL communicators: First, assess if NYSED CNPA staff are able to assist with the written communication. If the language spoken by the caller cannot be addressed by CNPA staff, we will utilize the NYSED Interpreter Services.
NYSED Language Access Coordinator:  Kylie Smith kylie.smith@nysed.gov (518) 473-8781
In order to provide meaningful access to the Child Nutrition Programs, NYSED will ensure that it communicates effectively with the public. NYSED will translate vital documents into Spanish and, when necessary, provide interpreters and translation services as needed. Translated documents will be made available on NYSED’s Child Nutrition website.
NYSED CNPA has staff members who speak languages other than English, including Spanish. These staff members, on an informal and infrequent basis as needed, may provide interpretation services to Spanish-speaking individuals who call NYSED CNPA.  NYSED CNPA will utilize Language Line Services as needed.
NYSED CNPA provides a link to the USDA Translated School Meal Application materials in 49 languages. 
The Language Access Coordinator will periodically review the Plan and assess the need to make revisions.   NYSED CNPA will post this plan on its website. The Plan will be included in the annual staff training on civil rights.
USDA regulations prohibit discrimination in all of its federally assisted and conducted programs. Individuals who believe they have been denied the benefits of the Plan may file a complaint with the Language Access Coordinator. Written, signed complaints must be filed within 180 days of the denial.

USDA Nondiscrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. 

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.  Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

(1)     mail: U.S. Department of Agriculture
         Office of the Assistant Secretary for Civil Rights
         1400 Independence Avenue, SW
         Washington, D.C. 20250-9410;

(2)     fax: (202) 690-7442; or

(3)     email: program.intake@usda.gov.

This institution is an equal opportunity provider.

 

For Nondiscrimination Statement translations, click here.

Los demás programas de asistencia nutricional del FNS, las agencias estatales y locales, y sus beneficiarios secundarios, deben publicar el siguiente Aviso de No Discriminación:

De conformidad con la Ley Federal de Derechos Civiles y los reglamentos y políticas de derechos civiles del Departamento de Agricultura de los EE. UU. (USDA, por sus siglas en ingles), se prohíbe que el USDA, sus agencias, oficinas, empleados e instituciones que participan o administran programas del USDA discriminen sobre la base de raza, color, nacionalidad, sexo, discapacidad, edad, o en represalia o venganza por actividades previas de derechos civiles en algún programa o actividad realizados o financiados por el USDA.

Las personas con discapacidades que necesiten medios alternativos para la comunicación de la información del programa (por ejemplo, sistema Braille, letras grandes, cintas de audio, lenguaje de seas americano, etc.), deben ponerse en contacto con la agencia (estatal o local) en la que solicitaron los beneficios. Las personas sordas, con dificultades de audición o discapacidades del habla pueden comunicarse con el USDA por medio del Federal Relay Service [Servicio Federal de Retransmisión] al (800) 877-8339. Además, la información del programa se puede proporcionar en otros idiomas.

Para presentar una denuncia de discriminación, complete el Formulario de Denuncia de Discriminación del Programa del USDA, (AD-3027) que está disponible en linea en:http://www.ocio.usda.gov/sites/default/files/docs/2012/Spanish_Form_508_Compliant_6_8_12_0.pdf. y en cualquier oficina del USDA, o bien escriba una carta dirigida al USDA e incluya en la carta toda la información solicitada en el formulario. Para solicitar una copia del formulario de denuncia, llame al (866) 632-9992. Haga llegar su formulario lleno o carta al USDA por:

(1)     correo: U.S. Department of Agriculture
         Office of the Assistant Secretary for Civil Rights
         1400 Independence Avenue, SW
         Washington, D.C. 20250-9410;

(2)     fax: (202) 690-7442; o

(3)     correo electrónicoprogram.intake@usda.gov.

Esta institución es un proveedor que ofrece igualdad de oportunidades.

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