This memorandum is a reminder to Local Educational Agencies (LEAs) of their responsibilities to Limited English Proficient (LEP) households.  LEAs are responsible for ensuring that their applications and other household materials (letter, application, instructions, notices, and verification materials) are available in a language the LEP household can understand.  The following information is provided to assist LEAs to determine the appropriate means of communication with LEP households:

• Identify the primary language of households that may be free or reduced-price eligible and communicate in that language.  Most schools have a system in place to identify parents’ primary language for communications regarding the child’s education.  LEAs can use information gained from using a Home Language Survey, which is conducted at enrollment to determine the dominant language in the home. As an alternative, LEAs could use FNS’ “I speak” list (https://www.fns.usda.gov/sites/default/files/cnd/Ispeak.pdf) to identify the appropriate language for communications regarding school meals.

• Ensure that all LEP households applying receive language services; simply offering the most common alternative language is not sufficient.

• Serve parents or guardians with limited literacy.  It is important for LEAs to ensure that individuals with limited literacy can understand the household materials.  The Department of Agriculture’s (USDA) prototype materials are designed to be comprehensible to someone with low literacy.  The Federal government’s guidelines for plain writing are available at: http://www.plainlanguage.gov/howto/guidelines/bigdoc/TOC.cfm.  For parents or guardians who are unable to read, LEAs are expected to provide assistance so that parents can understand and complete the application, certification, and verification process.

• Provide written translations.  LEAs may choose to develop written translations of their own materials (including applications submitted online) in the most prevalent languages of households in their district.  FNS also expects LEAs to take appropriate measures to ensure that language and communication are not barriers to program participation.  If LEAs do not have their own translated application materials, they must at a minimum make FNS’ prototype translations available.  Currently the FNS application package contains many materials the LEA may need to send out and they understand this has deterred some from making these materials available directly to the households. 
• Provide oral interpretation services.  For parents that speak less prevalent languages or who have limited literacy, LEAs should identify oral interpretation services available within the school that can be used to communicate with households about school meal benefits.  Parents should not need to rely on family members (especially children) or friends as these people are not always able to provide quality and accurate interpretations. 

LEAs are encouraged to also partner with other local resources, such as migrant or refugee assistance agencies, when available.

• Assist with verification.  LEAs are expected to have a system in place to provide verification notices to each household in the primary language of the parents or guardians in the household, follow up with households that do not respond to the initial verification request, and provide oral assistance if the parent or guardian has difficulty understanding the written request.  USDA translations of prototype verification materials are available on the FNS web site.

• Include the required non-discrimination statement.  Parents need to understand that they will be treated fairly if they apply for free or reduced-price school meals.  The letter to households or the application itself must include the non-discrimination statement that appears on USDA’s prototype application.

Compliance with the LEP requirements is considered part of the general areas for review in an administrative review. LEAs are reminded that the nonprofit food service account is a legitimate funding source to pay for translation services for food service purposes if there is a need to translate materials in a language that is not currently available.

Do not hesitate to contact your child nutrition representative at 518-473-8781 if you have questions on this information.