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The following demonstrates how an SFA determines whether or not the household adequately responded and whether follow-up is required.

  • The household submits either adequate written evidence or collateral contact corroboration of income or categorical eligibility:
    • Verification is considered complete for this household;
  • The household submits either adequate written evidence or collateral contact corroboration of income which indicates that the child(ren) should receive either a greater or lesser level of benefits:
    • Verification is considered complete for this household when the notice of adverse action is sent or household is notified that its benefits will be increased or decreased;
  • The household indicates, verbally or in writing, that it no longer wishes to receive free or reduced-price benefits:
    • Verification is considered complete when the notice of adverse action is sent;
  • The application provides case numbers and it is determined that no household member is receiving benefits from an Assistance Program:
    •  Verification is considered complete when the notice of adverse action is sent.
  • The household does not respond or fails to provide adequate documentation after the required follow up or the household refuses to cooperate with verification efforts.
    • Verification is considered complete when the notice of adverse action is sent.
Last updated
September 23, 2022

USDA Nondiscrimination Statement

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

  1. mail:
    U.S. Department of Agriculture
    Office of the Assistant Secretary for Civil Rights
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410; or
  2. fax:
    (833) 256-1665 or (202) 690-7442; or
  3. email:
    program.intake@usda.gov

 

This institution is an equal opportunity provider.

Click here for Nondiscrimination Statement translations.

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